SKYNKISS Shipping Policy

Last Updated: June 2026

At SKYNKISS, we are committed to delivering high-quality products to our customers as efficiently as possible. Our products are fulfilled and shipped through our trusted production and logistics partner, Supliful.

Order Processing

• All orders are processed after payment has been successfully received.
• Orders are typically prepared and fulfilled within 2–5 business days.
• Processing times may vary during holidays, promotions, or periods of high demand.

Shipping & Delivery Time

Once your order has been processed, shipping begins immediately.

Estimated delivery time:

• 10–15 business days from the date the order is placed.

Please note that delivery estimates are not guaranteed and may vary due to:

• Carrier delays
• Weather conditions
• Customs processing (for international shipments)
• High-volume shipping periods

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information (when available). Tracking updates may take 24–72 hours to appear in the carrier's system.

International Shipping

SKYNKISS ships to many countries worldwide. Delivery times for international orders may vary depending on the destination country and local customs procedures.

Customers are responsible for any applicable customs duties, taxes, or import fees required by their country.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided:

• SKYNKISS is not responsible for packages delivered to the wrong address.
• Additional shipping fees may apply if a package must be reshipped.

Lost, Stolen, or Delayed Packages

Once a package has been handed over to the shipping carrier, SKYNKISS is not responsible for delays caused by the carrier.

If your package appears lost or has not arrived within a reasonable timeframe, please contact us at:

Email: support@skynkiss.com

We will work with the carrier and our fulfillment partner to help investigate the issue.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide:

• Your order number
• Photos of the item and packaging
• A description of the issue

We will review the claim and arrange a replacement or appropriate resolution when eligible.

Contact Us

If you have any questions regarding shipping, please contact us:

SKYNKISS Customer Support
Email: support@skynkiss.com
Website: skynkiss.com

Thank you for choosing SKYNKISS. We appreciate your patience and trust while we carefully prepare and deliver your order.